GODIAG OBD-ii OBD2 16pin Male to Female Extension Cable Diagnostic Extender 100cm

After-Sale Service

Shipping Warranty:

1) US/UK/EU Warehouse Shipping: 3-5 working days with No Tax. We have stock in our US& UK & EU warehouse for most items. Items titled "US Ship" are shipped from US warehouse to USA customers. Items titled "UK Ship" are shipped from UK warehouse to UK Customers. Items titled "EU Ship" are shipped from EU Warehouse to EU Customers.

2) For the items have no stock in US/UK/EU Warehouse, we usually ship By DHL or postal service.

• DHL: 3-5 days
• Postal Service: 15-20 days.

If you have not received the goods during the normal time, please contact us for checking the package status timely online or by email Sales@GoDiagShop.com

Product Warranty: 1 year

• One Year for from the date equipment arrival 
• Free repair and maintenance service within one year
• Free technical support by internet online or via phone 

1. Damaged tool Service: If the product you received has been damaged during the shipping, please report to local DHL office/Post office immediately and ask for damage proof, then contact our website customer service for exchange service.
2. Product Qualtiy problem for refund or exchange: If the product has any problems, please contact our customer service online within 7 days and return the item to us within 30 days upon the arrival.If you not contact us within 7 days and not return to us within 30days, it is considered as used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT.
3. Return Service: All returned items MUST BE in the original packaging and you need to provide us with the shipping tracking number, specific reason for the return, and also your order number. If the item needs repair, refund or exchange, please use simple airmail to ship back to us.
4. One-year warranty. If the item need repair, within one year, customers no need pay repair fee but need to pay both back and forth shipping cost. Over one year warranty, customer need to pay repair fee for repair.

Warranty Item
 

Main Unit for Equipment	1 year warrnaty
Machine peripheral equipments and wire	No warranty
Car diagnostic laptop	3 months
Data Hard Disk	No warranty
Car software	No warranty
Consumables	No warranty